Class One: The Emotionally Intelligent Dental Leader
Wednesday, May 27 at 3 p.m.
The field is full of mixed reactions to re-opening and creating what comes next, but there’s one constant: every dental office is a people business. Your abilities to adapt, manage yourself, relate to others, lead under pressure, and deal with conflict are keys to your career success. This fun, hands-on experiential mini-workshop will introduce you to key concepts and skills to help you become more effective in how you lead, work with teams, collaborate and communicate. Capacity for this webinar is 100. Click here to register.
Class Two: The Emotionally Intelligent Dental Team
Wednesday, June 3 at 3 p.m.
If you want successful co-creation of a patient experience that meets the needs of now, it begins with you and extends to your team. Your team’s abilities to support one another, communicate effectively, co-navigate change and manage challenging emotions on the job are more critical than ever. This mini-workshop will give you insight and approaches for supporting your people and helping them to create unity anew. Capacity for this webinar is 100. Click here to register.
About The Bolder Company:
The Bolder Company delivers positive, lasting impact in workplaces and healthcare settings, helping people to build trust, find courage, and grow collaborative, innovative environments. They are committed to supporting the growth of all team members so that they can be confident and effective in any situation, leading to great outcomes for both patients and providers. Principals Jenny Drescher and Ellen Feldman Ornato have worked with dental offices and hospitals to improve leadership, motivation, communications, and performance.
For more information on how The Bolder Company ca support the growth of your organization, please contact firstname.lastname@example.org.
CSDA On-Demand Webinars:
Re-Entry Q&A: A Virtual Town Hall
Dr. Tam Le, CSDA President, along with other CSDA leaders led a virtual “Town Hall” to review the Best-Practices for Dental Offices Considering Expanding Operations beyond Emergency Care on Tuesday, May 19. Based on the ADA’s “Back to Work Interim Guidance Toolkit,” the Best Practices document provides definition and details in several areas—including Personal Protective Equipment and Work Practice Controls for both non-aerosol, and aerosol generating procedures for protecting staff and patients during the COVID-19 pandemic. This virtual Town Hall allowed CSDA members the opportunity to ask the questions that are most important to you. This webinar was recorded on Tuesday, May 19, 2020. Click here to access the webinar, which is located in our online classroom for FREE.
Leave, Layoffs, Terminations and Unemployment
Preparations are underway for the resumption of elective and non-urgent dental procedures, but there questions remains about employment law issues that arose during the pandemic. What should you do if an employee is tests positive for the virus? Can an employee refuse to return to work? Am I required to offer paid family and medical leave under the new laws that were passed? Christopher Brigham from the law firm of Updike, Kelly & Spellacy answers the most commonly asked employment law questions in the wake of COVID-19. This webinar was recorded on Monday, May 11, 2020. Click here to access the webinar, which is located in our online classroom for FREE.
A Re-entry Plan for Dental Practices An Inside Look at the Dental Supply Chain
Our ability to recover from the impact of the Coronavirus will depend on how well we prepare for what comes next. This presentation focuses on the key issues that dental practices need to consider as they prepare for the resumption of elective and non-urgent care. Dr. Tam Le, CSDA President-Elect, reviews the interim guidance from the ADA on returning to work and share some of the steps he is taking in his office to prepare for this transition. Kathleen King, APRN, makes a presentation on the fit tests for N95 masks. Drs. Annamarie Delessio-Matta and Jennifer You join Dr. Le for a Q&A session at the end of the presentation. Click here to access the webinar, which is located in our online classroom for FREE.
Everyone is eager to get back to work, but that won’t be practical if dentists don’t have access to the personal protective equipment they need to protect themselves, their staff and their patients. Market demand has skyrocketed as dentists, physicians and other health care practitioners find themselves suddenly competing with government agencies, regular businesses and the general public for masks, gloves and other items. Michael Wilgus from The Dentists Supply Company (TDSC) spoke with our members on Tuesday, May 5 about the current situation with the dental supply chain. TDSC is the endorsed supplier of disposable dental supplies and part of the CSDA affinity program. However, in this presentation Michael will not be offering to sell you a secret stash of N-95 masks or provide any quick fixes. Instead, TDSC will be providing our members with a frank assessment of the dental supply market as well as some insight on how various manufacturers are trying to meet the demand for PPE. Click here to access the webinar, which is located in our online classroom for FREE
Balancing Your Dental Practice, Parenting and Life in a Pandemic
Work-life balance can be difficult to achieve as a mom, wife, business owner and dentist. It is crucial to have a solid network of support to be able to wear all the hats that life demands of you. Sharing with an empathetic group of ladies in a similar situation helps ease some of the stress that we experience daily! This virtual panel discussion with five CSDA members included: Dr. AnneMarie “Mimi” DeLessio-Matta as the Moderator; Dr. Jackqueline Mclean; Dr. Kathy Montague; Dr. Sejal Thacker; and Dr. Jennifer You. Click here to access the webinar, which is located in our online classroom for FREE.
CSDA Government Affairs Update with Kristina Diamond
While our state legislature has been closed for most of the session due to the coronavirus, our government affairs team continues to be busy. On May 1, 2020, Kristina Diamond, CSDA Director of Government Relations & Policy, provided an overview of the Governor’s executive orders and how they apply to dental practices. Kristina also provided an update on the regulatory changes various government agencies have adopted or are discussing in the wake of the coronavirus. Click here to access the webinar, which is located in our online classroom for FREE.
ADA Update with Dr. Richard Rosato, ADA 1st District Trustee
The impact from the Coronavirus is being felt in every area of the dental community. There are associates whose hours were cut, practice owners who are worried about their overhead expenses and dental students who are unsure if they will be able to graduate on time. We all have concerns and new issues emerge every day as the situation continues to evolve. On April 29, 2020, Dr. Richard Rosato provided an update on the American Dental Association’s ongoing efforts to help members mitigate the impact of the coronavirus. Learn the latest about their advocacy efforts to provide more aid to dental practices and the resources the ADA is developing to help our members get on the road to recovery. Click here to access the webinar, which is located in our online classroom for FREE.
Coronavirus Relief Updates
Your epidemiology courses covered all the health risks related to infectious diseases, but didn’t prepare you for the financial challenges that have accompanied the coronavirus. However, as a member of organized dentistry you are never alone. The CSDA Council on Membership is also trying to make sense of the technical details related to Small Business Administration loans, unemployment filings, and the financial stimulus packages that were passed into law. Presenter is Danielle M. Lawlor from the accounting firm Teplitzky & Company. Dr. Jennifer You from the CSDA Board of Governors will serve as our moderator for the Q&A session that will follow this presentation. (no CEU provided) Click here to access the webinar, which is located in our online classroom for FREE.
Leadership and Self-Care for Dentists in the Challenging Times Cybersecurity: Protecting Your Personal Information and the Patient Data in your Dental Office
A lot has happened in the past month – we are social distancing, our offices are closed, our children are out of school – but we need to remember to take care of ourselves. Learning to live in our new normal and dealing with all the unknowns’ self-care is important to all of us. Dr. Eve Marie Perugini, a licensed psychologist, discuss self-care practices you can utilize in these challenging time. This webinar will contain evidence-based strategies to help with mental health.(no CEU provided) Click here to access the webinar, which is located in our online classroom for FREE.
Every few months you hear another story about a data breach. Whether it’s the ransomware attack on Britain’s National Health Service or the friend who opened the wrong email message. While our personal and professional lives rely upon a wide variety of interconnected devices, we don’t often take the time to think about what we need to do to protect ourselves. Gary Tiger from Southridge Technology discusses the steps you can take to protect your personal information and the patient data in your dental office. No CEU is provided. Click here to access the webinar, which is located in our online classroom for FREE. The Coronavirus and Employment Law: What does this mean for your dental office?
The CSDA hosted a webinar on "The Coronavirus and Employment Law: What does this mean for your dental office?" with attorney Mary A. Gambardella, chair of the Labor, Employment and Benefits Department at the law firm of Wiggin & Dana on March 25, 2020. This is an informational webinar. Click here to access the webinar, which is located in our online classroom for FREE