January 13, 2027 - Dr. Gregory Toback, DMD
*Completing this course qualifies for 1.5 CEUs*
The 20 Questions Every Dentist - Leader Must Ask to Build Exceptional Working Relationships
Great practices are not built on resumes — they are built on alignment. Dentistry is a people business
first. When working relationships are built intentionally, practices become more stable, more
productive, and far more fulfilling for everyone involved.
Whether hiring an associate, onboarding a hygienist, or evaluating a long-term team member, most
challenges in dentistry stem not from clinical skill, but from unclear expectations, misaligned values, and
lack of communication.
This course outlines 20 essential questions every dentist-employer must ask — not only of candidates,
but of themselves — to create clarity, accountability, and trust within their teams.
Learning Objectives:
- How to define cultural fit beyond personality
- How to assess long-term alignment in vision and work ethic
- How to clarify expectations around growth, performance, and compensation
- How to build relationships rooted in transparency rather than assumption
- How to prevent conflict before it begins
