November 11, 2026 - Carrie Webber
*Completing BOTH the AM & PM courses qualify for 1 mandatory CE credit in CT*
The High Performing Team’s Playbook – AM Course
Have you ever asked: "How do I get my team more involved and interested in improving the practice? How do I motivate my team? How can we improve our telephone skills? How can we improve patient retention and case acceptance?" In this powerful seminar, identify areas you need to look into in your own practice, conversations that count, and ways to help improve communication skills and team engagement in the patient process and in overall practice growth!
Learning Objectives:
- Begin building a team-focused work culture
- Overcoming conflict and personality differences
- Understand the power of positive reinforcement
Energy & Productivity Vampires in Your Practice and How to Overcome Them – PM Course
Join Carrie as she shares five of the most common productivity and energy obstacles that dental practices face nationwide. Carrie will guide you through ways to begin effectively overcoming these
‘vampires’ today! From case presentation systems to time management procedures, Carrie will cover
some of the most frequent gaps in practices that cause pain and frustration. She will also provide clear
direction for a brighter future.
Learning Objectives:
- Discover their personal ‘vampires’ and the skills to combat them effectively
- Establish a system of time management to maximize both time and talent
- Develop the systems and strategies needed in practice to increase productivity and profitability
