Friday, February 5 @ 12:15pm - 1:15pm
CSDA Office, 835 W Queen St, Southington, CT 06489

 

AI Adoption in Dental Practices: From Staff Resistance to Trusted Use

Dr. Gleb Tsipursky


 
AI can help dental practices improve administrative work, patient communication, documentation, marketing, and other time-consuming tasks, but getting useful results requires more than giving employees access to a new tool. Dentists and practice leaders need to address concerns about accuracy, privacy, job changes, professional responsibility, and the value of learning new workflows. This session shows dental professionals how to overcome resistance and build trust in AI through employee involvement, practical experimentation, clear expectations, and appropriate human review. Participants will learn a behavioral-science approach to introducing AI that helps dentists and their teams identify worthwhile applications, establish sensible guardrails, and develop confidence without sacrificing professional judgment or patient trust.

 

Key Takeaways:

  1. Identify the psychological barriers that cause dentists and team members to resist AI adoption
  2. Select practical AI applications that solve meaningful problems in dental practices
  3. Engage employees in choosing and improving AI-supported workflows
  4. Establish safeguards for privacy, accuracy, patient information, and human review
  5. Build confidence through structured experimentation, feedback, and peer learning